SAS Hair Customer Care

SAS offers 2 year warranty on all products.

At SAS we are extremely confident in our product that we do offer a 14 day money back guarantee. If you are not satisfied for any reason, simply contact us to arrange for the hair straightener to be sent back for a full refund.

SAS Hair Straighteners have a adjustable temperature control which allows you to set your desired temperature. The range is from 50-232 Degrees.

SAS offers free postage on all orders above $89. If your order is under $89 there is a flat fee of $6.95 for postage. We do also offer Express postage at a flat rate of $12.95 per order.

Please note these shipping times are a general estimate and may vary due to your location and peak periods. NSW Metro: 1-2 Business Days VIC Metro: 1-2 Business Days QLD Metro: 1-2 Business Days SA Metro: 2-3 Business Days WA Metro: 4-6 Business Days TAS Metro: 4-6 Business Days

Please allow extra time if you are not in a metro area and are in a regional area. For more accurate time frame please contact SAS for further details.Express Shipping is 1 business day within the Auspost Network.(Express Shipping May Be Longer In Regional Areas Not Within The Express Post Network) We use Australia Post to dispatch our orders.

To claim on the guarantee you need to retain your original proof of purchase. In the unlikely event of any appliance proving to be faulty. E-mail us for a return address. Once we have received the hair straightener it will take 24 hours to process to send you out a new hair straightener.